Cancellation Policy

At Calcutta Motors, we strive to provide a smooth and hassle-free shopping experience. If you need to cancel your order, please review our cancellation policy below.

1. Order Cancellation Before Shipment

If you wish to cancel your order, you must do so before it is processed for shipment.

To request a cancellation, please contact our customer support team as soon as possible at +91-9712452424, with your order details.

If your order has not been shipped, we will cancel it and issue a full refund to your original payment method.

2. Order Cancellation After Shipment

Once an order has been shipped, it cannot be canceled. However, you may be eligible to return the product under our Returns & Refund Policy after receiving it.

If you refuse delivery of a shipped order, return shipping charges may be deducted from your refund.

3. Custom & Special Orders

Orders for custom-made or special-order items cannot be canceled once processing has begun.

If a cancellation is requested before processing starts, we will make every effort to accommodate it.

4. Refund Processing for Canceled Orders

Approved cancellations will be refunded within 15 business days via the original payment method.

Any payment processing fees charged by third-party services (if applicable) may be non-refundable.

5. Changes to Orders

If you need to modify your order (e.g., change the delivery address or product selection), please reach out to us immediately. We will do our best to accommodate the changes before shipment.

For any questions or assistance with cancellations, feel free to contact our support team at [email protected].